Negotiating - creating a win-win for both parties

Learn to be more conscious of all elements of negotiation in this one-day course.

Negotiation is a constant challenge in business contexts. The clash in interests between your own needs and those of your interlocutors - customers and colleagues - forces you to take positions. The consequences are often significant and the results highly variable. A more effective, professional competence of interrogation is desired.

Upon completion, you will be able to deal more consciously with all elements of negotiation. You will also have a new, fresh perspective on this exciting, enriching exchange process of negotiation.

In this workshop one learns to:

• Systematically analyse the needs of both parties
• Agreeing to fix objective criteria together as a basis for the negotiation
• Make propositions, determine where one can yield, and reinforce one''s focal interests
• Investigate a broad pallet of options before entering into the decision phase
• Keep the person and the contents separate, invite both parties to constructive behaviour
• To manage the threat of conflicts and to support a long term relationship