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Communication skills for the technical professional

The era in which we could limit ourselves to "I know the craft, I am good with numbers and systems", and "If I articulate my sentences, that's all I need" are behind us. Increasingly the leaders of today realise that the direct relationships with the clients, team members, project leaders, key users etc.... play a crucial role in the smooth development of a technical project.

Challenges are:

By the end of this workshop one will have obtained new communicative skills, ready to be applied in the workplace. Your efforts will pay off quickly: smoother process of negotiation and easier obtainment of contracts, less time wasted, less misunderstandings, pleasant long term relationships, a more professional style of collaboration within a team and therefore a better production result, .... .

This training can be presented as part of a portfolio of soft skills that we can customize for your company (see Soft skills for IT professionals). Interested? Contact ABIS and we will offer you a customized solution.

Schedule

No public sessions are currently scheduled. We will be pleased to set up an on-site course or to schedule an extra public session (in case of a sufficient number of candidates). Interested ? Please contact ABIS.

Intended for

This workshop is for the technical professional who wishes to reinforce his/her communication skills.

Background

No preliminary skills are needed.

Main topics

Training method

Lots of exercising and role play. Bring your own situations! The experiences gained during the exercises are discussed against the background of principles of communication in the more theoretical part. The slides are for inspiration, the syllabus offers a solid basis of principles of communication as well as easy to use scripts for different situations of communication, and do's and don'ts.

Duration

2 days.

Course leader

RITAM Training & Consulting.


SESSION INFO AND ENROLMENT