Objectives

This course gives participants without a specific background a general overview of the basic principles and techniques of the IT world.

At the end of this course the participant will:

• be familiar with the basic architectures and technologies of hardware, networks, communication;
• be familiar with the functions and the types of operating systems;
• understand the different kinds of applications: how they work and how they are made;

Main topics

• Computer technology basics

computer architecture • binary data • CPU • memory • I/O • mainframe/midrange/PC/server

• Operating systems:

functions • types • OS overview (Windows, Unix/Linux, MVS-z/OS, OS/400-i5/OS, ...)

• Data communication and networks:

LAN & WAN • hubs, routers, switches, modems • Ethernet • ADSL • ISDN • TCP/IP • OSI model • Internet

• Distributed processing:

client/server • web technology • HTML • XML • HTTP • web services • security • firewall

• Data organisation:

data types • storage media • database types • SQL • locking, protection, recovery • data warehouses

• Applications:

traditional & object oriented • programming languages (COBOL, C++, Java, Visual Basic, C#, ...) • programming tools (IDE, CASE) • platforms (Java EE, .NET)

• The development process:

project lifecycle (analysis, design, implementation, test, ...) • methods and techniques • modelling • ERD • Object Orientation (OO) • RUP • UML • organisational aspects

• Management:

system management • network management • application management • SLA • ITIL