Objectives

This is a pragmatic and hands-on course that introduces widespread techniques to model and analyze business process behaviour and information. It gives you an insight into the industry standard process modelling language called BPMN. The training provides vital, but nevertheless specialized, skills for business people or IT analysts engaging in business process analysis or requirements gathering for software automation purposes.

In this course you will:

• Learn what is (what is not) a business process
• Learn to identify the various types of business processes in your organization
• Analyze, model and describe business process behavior and information in an efficient way
• Get to know an industry standard process modeling language called BPMN
• Get to know the basics of business process improvement and redesign
• Learn to use business processes as a start for software requirements

Main topics

• Section 1: basic process modelling techniques
• Business process definition, - types, - industry repositories, business process identification
• Business process modelling and description
• Business information modelling
• Section 2: business process improvement
• Business architecture, BPM, business-IT alignment
• Business process improvement, project approach, requirements analysis from business processes.